logo
Quick Order
Sign in
  • Brands
  • Branch Locator
Shop
  • Locations
  • Brands
  • Create an Account
Corporate
  • About Us
  • Careers
Divisions
  • Municipal
  • Waterworks
Support
  • Contact Us
  • Credit Application
  • Order Status
  • Returns
Stay Connected
  • Facebook
  • Youtube
Don’t miss exclusive updates, expert tips, and special offers. Join our email list and make sure you never miss out!
  • Subscribe Now
  • Subscribe
10300 West Reno, Oklahoma City, OK 73127 | 1-866-580-1818
© Copyright 2025 UTS. All Rights Reserved.
  • Privacy Policy
  • Terms of Use

PRIVACY POLICY

Last modified: June 23, 2025


INTRODUCTION

Welcome to the UTS Supply Company (“UTS” or “Company” or “we” or “us”) Privacy Policy (“Policy”) for the website https://www.utssupply.com/ and mobile application (collectively, “Services”).

 

We respect your privacy and are committed to protecting your personal data.

 

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using the Services, you agree to this Policy. This Policy may change from time to time (see Changes to This Policy in Section 1). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

 

1. IMPORTANT POLICY INFORMATION

 

2. THE DATA WE COLLECT ABOUT YOU

 

3. HOW WE COLLECT YOUR PERSONAL DATA

 

4. HOW WE USE YOUR PERSONAL DATA

 

5. DISCLOSURES OF YOUR PERSONAL DATA

 

6. DATA SECURITY

 

7. DATA RETENTION

 

8. YOUR LEGAL RIGHTS

 

9. CALIFORNIA PRIVACY RIGHTS FOR RESIDENTS

 

10. CONTACT INFORMATION

 

 


1. IMPORTANT POLICY INFORMATION

 

Purpose of this Policy 

This Policy describes the types of information we may collect from you or that you may provide when you use our Services and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 

This Policy applies to information we collect:

  • In the Services.
  • In email, text, and other electronic messages between you and the Services.

 

It does not apply to information collected by:

  • Use offline or through any other means, including on any other services operated by the Company or any third party (including our affiliates and subsidiaries); or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services.

 

It is important that you read this Policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Policy supplements the other policies and is not intended to override them.

 

Changes to this Policy and Your Duty to Notify Us of Changes 

We reserve the right to change this Policy at any time, in whole or in part, at our discretion and without prior notice. In the event we make material changes to this Policy, we will post any such changes or amendments in our then current Policy on the website and mobile application, which will supersede all prior versions. Therefore, please review this Policy from time to time so that you are aware when any changes are made to this Policy. In any event, your continued use of the Site after such change constitutes your acceptance of any such change(s) and the Policy as updated.

 

This Policy and each of its revisions is effective as of the date it is posted, which is indicated by the LAST MODIFIED date found at the top of the Policy.

 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

Third-Party Links

The Services may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and applications and are not responsible for their privacy statements. When you leave our Services, we encourage you to read the Policy of every website or application you visit.

 

Children’s Privacy

We do not knowingly collect or store any personal information from children under the age of eighteen (18). We request that minors do not provide any personal information to us through our Services. If a parent or guardian becomes aware that his or her child under 18 has provided Us with information without his or her consent, he or she should contact us as set forth in the “CONTACT INFORMATION” section below.


2. THE DATA WE COLLECT ABOUT YOU 

 

Personal data, or personal information, means any information about an individual from which that person can be identified.

 

We or our service providers may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

 

  • Identity Data includes first name, last name, username or similar identifier, job title, date of birth.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Services.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you use our Services, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

  

3. HOW WE COLLECT YOUR PERSONAL DATA  

 

We use different methods to collect data from and about you including through:


Direct interactions

You may give us your personal data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • Apply for our products or services;
  • Create an account in our Services;
  • Subscribe to our service or publications;
  • Request marketing to be sent to you;
  • Conduct a survey; or
  • Give us some feedback.


Automated technologies or interactions

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns;
  •  Store information about your preferences, allowing us to customize our Services according to your individual interests;
  • Speed up your searches; or
  • Recognize you when you return to our Services.
  • We do not collect personal information automatically, but we may tie non-personal information collected automatically to personal information about you that we collect from other sources or that you provide to us.


Third-party sources

We may receive personal data about you from various third parties as set out below, such as Google analytics.

 

4. HOW WE USE YOUR PERSONAL DATA  

 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: (a) where we need to perform the contract we are about to enter into or have entered into with you; (b) where it is necessary for our legitimate interests (or those of a third party) and your interests and rights do not override those interests; (c) where we need to comply with a legal or regulatory obligation. We use your data in the following ways:

  •  To register you as a user;
  • To process and deliver your order, manage payments, fees, and charges;
  • To provide you with notices about your account, including expiration and renewal notices;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • Manage our relationship with you;
  • To enable you to complete a survey;
  • To administer and protect our Services;
  • To deliver relevant Services content and advertisements to you;
  • To use data analytics to improve our Services, products/services, marketing, customer relationships and experiences;
  • To make suggestions and recommendations to you about goods or services that may be of interest to you;
  • In any other way we may describe when you provide the information; or
  • For any other purpose with your consent.

 

Marketing and Outreach  

We strive to provide you with choices regarding certain personal data uses, particularly around marketing. You can manage the marketing and outreach we provide to you by opting out, which is described in the “Opting Out” section below.

 

Opting Out

You can ask us to stop sending you marketing messages at any time by clicking the appropriate link at the bottom of our email or sending a separate message to https://www.utssupply.com/contact-us with “unsubscribe” in the subject line.

 

Cookies

We may place “cookies” on the browser of your computer. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies may enhance the convenience and use of the Services. For example, the information provided through cookies may be used to recognize you as a previous user of the Services (so you do not have to enter your personal information every time), offer personalized information for your use, and otherwise facilitate your experience using the Services. You may choose to decline cookies if your browser permits but doing so may affect your ability to access or use certain features of the Services.

 

Web Beacons

We may also utilize web beacons in the Services. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. The information collected through these automated means may include information that we gather and store about your visit to, and use of, the Services, such as your IP address, type of browser and operating system used, date and time you access the Services, pages you visit, and, if you linked to the Services from another website or mobile application, the address of that website or mobile application. This data does not include Personal Information and is not treated as Personal Information under this Policy, but it may include the IP address of your device. We may link an IP address to information that is personally identifiable.

 

Most web browsers automatically accept cookies, but you can disable this function so that your browser will not accept cookies. Please be aware that disabling this function may impact your use and enjoyment of the Services.

 

5. DISCLOSURES OF YOUR PERSONAL DATA

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Those trusted third-party partners may:

 

  • Provide you and members with various services;
  • Provide system maintenance and security;
  • Help us manage transactions; or
  • Help us process and fulfill orders or requests.

 

We may also release your personal information when we believe release is appropriate to:

  • Comply with any court order, the law, legal process, including to respond to any government or regulatory request;

Enforce or apply our site policies including our Terms of Use at https://www.utssupply.com/terms, Terms and Conditions of Sale at https://www.utssupply.com/terms-and-conditions/sale, Terms and Conditions of Purchase at https://www.utssupply.com/terms-and-conditions/purchase, and other agreements, including for billing and collection purposes; or

  • Protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

6. DATA SECURITY

  

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

 

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

 

7. DATA RETENTION

 

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

8. YOUR RIGHTS 

 

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

  •  Request access to your personal data;
  • Request correction of your personal data;
  • Request erasure of your personal data;
  • Object to processing of your personal data;
  • Request restriction of processing your personal data;
  • Request transfer of your personal data; and
  • Right to withdraw consent to us processing your personal data.

 

9. CALIFORNIA PRIVACY RIGHTS FOR RESIDENTS


California – California Consumer Privacy Act of 2018 (CCPA) and California Privacy Rights Act (CPRA) as of January 1, 2023

To learn more about California residents’ privacy rights, visit https://oag.ca.gov/privacy/ccpa.


If you are a resident of California (a natural person who resides in California even if temporarily outside of the state), you have the following rights with regard to your personal information:


Right to know: You can request that a business disclose to you:

  • The categories and/or specific pieces of personal information they have collected about you;
  • The categories of sources for that personal information;
  • The purposes for which the business uses that information;
  • The categories of third parties with whom the business discloses the information; and
  • The categories of information that the business collects, sells, or discloses to third parties.

Right to delete: You can request that businesses delete personal information they collected from you and tell their service providers to do the same, subject to certain exceptions where the business:

  • Provides goods or services to the consumer;
  • Detect or resolve issues security or functionality-related issues;
  • Comply with the law;
  • Conduct research in the public interest;
  • Safeguard the right to free speech; or
  • Carry out any actions for internal purposes that the consumer might reasonably expect.

Right to opt-out of sale or sharing: You may request that businesses stop selling or sharing your personal information (“opt-out”), including via a user-enabled global privacy control. Businesses cannot sell or share your personal information after they receive your opt-out request unless you later authorize them to do so again.


Right to correct: You may ask businesses to correct inaccurate information that they have about you.


Right to limit use and disclosure of sensitive personal information: You can direct businesses to only use your sensitive personal information (for example, your social security number, financial account information, your precise geolocation data, or your genetic data) for limited purposes, such as providing you with the services you requested.


Right to equal prices and services (non-discrimination): You have the right not be discriminated against for having exercised your right under the CCPA, in particular, businesses may not:

  • Deny the consumer goods or services;
  • Charge the consumer different prices for goods or services, whether through denying benefits or imposing penalties;
  • Provide the consumer with a different level or quality of goods or services to the consumer; or
  • Threaten the consumer with any of the above.

 

10. CONTACT INFORMATION

If you wish to exercise any of the rights set out above, or if you have a complaint please contact us. UTS Supply commits to resolve complaints about our collection or use of your personal information. Inquiries or complaints regarding the processing of personal data should first be directed to UTS Supply at https://www.utssupply.com/contact-us or by mail or phone as follows:

 

UTS Supply Company Address:

10300 West Reno

Oklahoma City, OK 73127 


UTS Supply Company Phone Number:

1-866-580-1818